What Questions Should A Dentist Ask Before Outsourcing Dental Lab In China?

The dental laboratory carries out tasks with great precision and detail. It involves fabricating crowns, dentures, orthodontic appliances, and crowns based on a dentist’s prescription. The technician’s skills majorly contribute to a patient’s treatment success. 

So, before you outsource to a Chinese dental laboratory, there are certain questions you should ask to determine its authenticity. Well, below are some of the questions mentioned for your reference. Read on. 

Get your facts right 

You’re right. This isn’t a question but a necessity. Certain dental laboratories are supposed to be certified or registered under the dental board. This varies from state to state. Based on the lab’s location, it might or might not be subjected to meet such regulations. In case you’re working in association with an unregistered dental lab, you’ll be in violation with the state. 

Therefore, before you actively outsource to a dental lab, ensure you comply with the state’s regulations. 

• Do you outsource lab work or send it offshore?

If you get a positive response, try your hands on some other lab. Laboratories that fabricate on-site are versed in the technicalities required for its restoration. However, if it is being sent offshore, there’s no track record of the work process or quality control. There might be some compromise on the quality forefront. 

If your Chinese dental lab is outsourcing, you might not be allowed to speak directly with the fabricator. If any laboratory blunder occurs, you might lose your patient for unsatisfied treatment. 

• Are the Materials ADA Approved?

There’s no alternative to quality restoration. Make sure the lab you’re outsourcing produces materials by strictly adhering to the ADA standards. See whether or not the lab selling brand-name products is authorized. If you notice branded products at an astoundingly cheap price, the products could be substitutes for the original brands. All of this might happen without your consent or knowledge. 

ADA is the supreme authority in India that guides dental research and practices in renowned Chinese dental laboratory and offices. 

• How do you conduct quality control checks? 

Who doesn’t admire a quick TAT, right? But nobody would want that at the cost of quality. Dentists are okay with a little delay in delivery if the restoration meets all the quality control standards. The reputed dental labs will never deny revealing the quality control measures they follow. 

There’s no space for sub-par items for them. Remember that your patient is counting on you. So, outsourcing to a dental lab should be a careful and logical decision. The patients deserve the best prosthetics with ultimate comfort. So, there shouldn’t be any shortcuts to quality control. 

• Is the manufacture-supplied material genuine?

In dental cases, there’s no scope for error. This applies specifically to implant-supported restorations. When substitutes are used for manufacturing the prosthetics, it might lead to inappropriately shaped crowns that won’t fit your patient’s mouth. 

So, ask the unit who’s their supplier of raw materials. Is it ADA-approved? The ADA-approved materials include reason, ceramic, porcelain, titanium, and much more. If the dental lab in China is sourcing materials from a genuine supplier, they’ll never hesitate to share the details with you.

• How do you stay updated?

Is the lab following a continuous education policy? Does it ensure having a current and maintained CDT certification? Technology and strategies are taking off at a jet speed. Experienced dentists are quite familiar with the fact that a diploma doesn’t put an end to a dentist’s education. 

The lab technicians should undergo training programs at regular intervals to constantly evolve and stay updated with the current market trends. Learning opportunities and valuable tips and insights into the technicalities of the staff will enhance their performance.  

• How are issues resolved if anything arises?

Ask the dental lab what’s their approach to resolving a client’s issue. Has it ever happened to them? If yes, how did they respond? Well, there’s no correct answer. But their answer should be convincing enough to satisfy you. It should push you to take action to improve your relationship with them. 

Partnering with a responsible Chinese dental lab will ensure that your concerns and questions will be prioritized, setting aside everything else. No reputed company will be okay with unsatisfied customers. So, see what’s their approach to a query, issue, or dissatisfaction.

• Who is leading the company?

For instance, you desperately need a crucial reconstructive surgery, and you turn to the local surgeon only to find out that an auto mechanic heads it. Although both hold experience in this particular field, you’d need the best team to work on it. 

Experts from the industry must fabricate the prosthetics. It’s because they possess the required proficiency and skill to head a dental laboratory and render the best services. So, make sure to conduct a background check of the person that heads the dental lab. It’s just to make sure the dental lab is capable enough to produce satisfactory results. 

• Do you have a portfolio that shows previous work?

A certified, renowned, and competent dental lab will definitely have an extensive portfolio showcasing previous work. They should be confident enough to connect you with their previous clients. It’s a great source of information to understand their professional and personal approach to a client. 

Apart from an excellent portfolio, the laboratory should also be equipped with data about various materials used to tackle each patient’s issue. Before outsourcing your work, take a good look at all the reviews regarding their services. Refer to the cases that are similar to your requirements. You’d receive honest feedback on whether or not they’ll be able to render satisfactory services to you. 

Conclusion

Lastly, ask whether you could pay a visit to their lab, even if you don’t necessarily mean to. The way they respond to that will be your answer. Plus, you further need to establish a healthy relationship with the owner. If you land the best dental lab in China, don’t hesitate to ask the questions written above. 

Are you currently on the hunt for a reliable dental laboratory in China? You’ve come to the right place. Shenzhen Spring Dental Laboratory hosts a variety of dental products, specializing in bridge and crown, implants, cobalt partial, CAD-CAM, etc. Just because the price is surprisingly cost-effective, it doesn’t mean there’s any compromise in the quality. For further queries, you can write to us at info@chn-dentallab.com or Whatsapp us at +8613713693945.